Giudi Oro s.r.l. guarantees the authenticity of all products on sale and the maximum quality of all materials used in manufacturing.
All products are carefully checked and verified before being shipped.
Our jewels are all made of silver 925, regularly punched AG 925 and 204AR (trademark) and are of absolute and exclusive Italian manufacture, conceived, designed, modeled, produced and finished entirely within our company in Arezzo.
The products are treated without nickel, in compliance with EEC regulations in force (UNI EN 1811-2011). This treatment without nickel ensures the non-allergenicity to this intolerance.
Legal guarantee of conformity
All products marketed by Giudi Oro s.r.l. are covered by a 24-month warranty for conformity defects. In order to take advantage of the assistance under warranty, the Customer must keep the invoice/receipt (or the delivery note) he/she will receive together with the purchased goods. The legal guarantee of two years from the date of delivery of the goods must be claimed by the consumer within two months from the discovery of the defect.
The guarantee of 24 months applies to products that present a lack of conformity, provided that the same is used correctly, in respect of its intended use. This guarantee, is reserved only for the private consumer (a person who buys goods for purposes not related to his professional activity, or makes the purchase without indicating in the order form a reference to VAT). In case of lack of conformity, Giudi Oro s.r.l. will provide, without cost to the Customer, the restoration of conformity of the product by repair / replacement or reduction of the price, until the termination of the contract. If, as a result of intervention by the seller, should not result in a lack of conformity, the customer will be charged for any costs of verification, restoration and transportation costs if incurred by the seller.
In the event that, for any reason, the seller is unable to repair a product under warranty, it may proceed, with the consent of the Customer, to replace the product itself (if still in the price list) or with another of equal characteristics and value.
No damage can be requested to Giudi Oro s.r.l. for any delays in repairing or replacing products under warranty.